I lucked out, my wife came in a few months ago and said the radio light
was out. I knew exactly what the problem was from other posts to this
newsgroup, so I went and checked the odometer - 35,961. Went to the
dealer next day and got the failure acknowledged with 35,985 miles.

This radio failure is so common that there is no excuse for them not
extending the warranty on that component. I asked if the repaired unit
included upgraded components - they couldn't answer the question. I
asked if the repaired unit had a new 36,000 mile warranty - answer no,
only covered until the car has 36,000 or three years. In 1980 Honda
replaced the headgasket on my 1976 Civic with 87,000 miles because they
were having many failures. This is obviously not the same Honda company.





Casey wrote:
> Casey said
>
>
>>Mike said
>>
>>>I love my 2003 Accord EX. But I have a problem that the dealer says
>>>will only cost me about $1000 to fix. Last week my radio display just
>>>went dark - couldn't see anything - no climate information, time, radio
>>>stations, etc. Nothing.
>>
>>I posted this same problem a few days ago. I have an 2003 EX V-6 and
>>my display just went dark as well. I also have 39000 miles.
>>
>>You probably have the number but the Honda Service Bulletin is 04-027
>>(thanks to Al for replying to my post with that info).
>>
>>I called my dealer and they kind of waffled around about whether they
>>would replace it for free or not. They will not order another radio
>>until I come in and they read the 4 digit code from the front. I gave
>>the digits over the phone, but they insist that I still have to come by
>>before they will order the radio - it's a 50 mile round trip at best.
>>
>>I think I'll call Honda Customer Service as well. This is a common
>>problem.
>
>
> I just got off the phone with a very unhelpful Customer Service rep.
> After 30 minutes of discussion and being asked to hold, her suggestion
> was that I take to a dealer for a diagnosis and the dealer would then
> tell me how much it would cost. She told me I would have to pay since
> it was out of warranty. All I could think to say was she had not done
> one thing for me and was just trying to get me off the phone.
>
> I refused to hang up until she agreed to escalate my request in some
> way. Now I magically have a case worker who is supposed to call back
> within 48 hours. I now have a reference number as well.
>
> This will be darned upsetting if I have to pay $1000 so I can see the
> display again. Funny how Mike's went out at around 39,000 as well
> (mine was at about 39,600 when it happened).
>
>
> Casey