I am not sure if I jinxed myself or not but either way it turned out OK.
I responded to a post in this thread (post # 13, hmmm)
http://www.fitfreak.net/forums/fit-t...stomer+service
Saying that Zeta Products sounds like they have great customer service and that I would do business with them. Little did I know they would be put to the test on my order.
I ordered a tonneau cover on a Sunday. It arrived on Wednesday (to Illinois) which I thought was exceptionally quick. When I went to put it on I noticed it was 1/2" too short to catch in the rear catches. I tried it every which way and it just didn't fit. I contacted Angelo and he apologized and sent me a prepaid UPS return tag. I sent it back and had a new one by the following Thursday. Fit perfect!
Like I said in the "Bad Service" thread, sometimes stuff happens, I realize that, but it is how you handle it and Angelo handled it perfectly! I would definitely not hesitate to do business with them in the future.
Keep up the great customer service!
Thanks again,
t