[yeamans17]

I took my 2878 mile fit to the dealership yesterday to get the recall taken care of and have my second master key made finally, since they didn't provide it when I bought the car. Anyways, I had to go ship some stuff while I was waiting so we ran down to the post office and grabbed some lunch then headed back. They had to send the blank key down to the acura store because the cutting machine wasn't working yesterday.

So I'm waiting and the assistant service manager had been helping me and he told me that they were going to program the key and then wash it, so I tell him I don't want it washed (I have worked as a tech at an Acura dealership, and I know the people they hire to wash cars...) but anywho he contests and says it'll be fine, yadayada. I tell him again, I do not want them washing my car. I find out that they did it anyways, and when I walk out to my car theres a really deep new scratch about 6 inches under the mirror on the drivers door.

So I walk back in and talk to the assistant manager and tell him I want him to come look at the nice new scratch they put in my car. He tries to say that we can't be sure that it happened while it was in for service, to which I replied with you bet your ass I can, I have about 400 pictures to prove it.

So moral of the story is that you should take your car to the dealership because they have agreed to fix it so it that it is as good as it was the day it rolled off the lot.

/rant