So I had seen some prior posts on the spots in the windshield of some fits. Mine appears to have this defect as well. So I took it to the dealership to look at first things they say well lets clean wash the car and clean the windshield, looks like hard water spots. Doenst matter that I have told them I have done this and have scrubbed and cleaned the windshield multiple times using a few different window cleaners, but hey free carwash. So after car wash, dealership "well still seems to be water spots" so after taking the terry cloth towel out and rubbing the windshield down they still are like hmm.
Finally after 45 minute dealership says we will send it in to American Honda and see what they say though they still dont want to say its a defect.
Why does the dealership assume owners are idiots? So now I am in a holding pattern while they send this to Honda. Tried to show them this website and the links to the other Vehicles with the issue they are well its not a Honda website we cant take that information as factual. Anyways enough venting ....

 

Check all your other windows too! including your side view mirrows. My car had that problem and I failed to inform them of all the other windows. So now I'm going through this whole mess trying to get them to fix all the windows, but they did replace my windshield though. 1 more thing don't use the dealers car wash.

 

Thanks will look at all of them tonight, I haven't noticed anything on them yet.

 

All my windows were affected also. They replaced the windshield and side view mirror. And they said the rest of the windows were cleaned by the window company they use.


This is a known problem. Even after the replacing the windows they don't appear to be the same quality of Toyota windows. Otherwise the car is a nice but if I had known about the window issue I would not have gotten one.

 

feel the same way

 

Cue the Honda Social Media guy...

 

Would enjoy a chat with a Honda Rep. As I honestly dont think the dealership cares nor are they going to go out of there way to get anything resolved in a timely fashion they seemed like I was more of bother. I guess we shall see, if I havent heard back from them in a few days I will be going back.

 

The dealer would be happy if you just went away. So would the manufacturer. Their game is delay and deny. They won't do anything unless you convince them that you will cost them more to ignore than to address. One way to do this is to talk to Honda customer service and tell them that you want a specific timespan in which the problem will be resolved.

 

Hi Snowman,

It appears that you are having a similar issue as some of the other owners on this board. We would like to speak to you on the issue to see what we could do to assist. Water spots can form due to mineral deposits in water or acids from certain washes. We would need to verify if this is a manufacturer's defect.

If you are interested, please contact us via private message with your full name, VIN, mileage and dealer so we can better assist you.


Thank you,

Jonathan

 

I have the same issue with my windshield. The glass can be squeaky clean but when the sun hits it at a certain angle or street lights at night it can look cracked as if shattered into tiny pieces. At times the effect can be quite shocking and distracting. A safety issue? Possibly.

 

A safety issue? most definitely!

 

Yes it is a safety issue.

 

The social media response from Honda is a joke, no offense to "Jonathan", as everybody needs to put food on the table, and he is just doing his job.

The effort is Honda's best effort at damage control, both in terms of their investment into the Celaya assembly plant, and in the spike of quality issues unprecedented compared to both previous generations of Fit. If Honda didn't stonewall and drag their feet on every legitimate warranty administration claim, they would be bleeding money at a level that would appreciably impact their financial statement bottom line.

I hope they wake up and realize (1) that they can't keep putting out trash and expect a viable product beyond the period of initial buying frenzy, and (2) some people will wake up and begin making their case under the "lemon law" provisions of their respective state.

I toyed with the idea of purchasing one of these cars when the dust settles. I went as far as taking a 35 minute test drive and putting the unit I drove under the the microscope on the lot after the test drive. Almost two hours after walking into the dealership and going through the motions, I've decided to pass. My nearly 20 years as an auto worker in a truck assembly plant played into my decision that the quality just isn't what it was in the 2nd generation, bells and whistles aside.

Best of luck to 2015 Fit owners. Hopefully Honda steps up and gets behind owners with legitimate quality issues, many that are materially affectiing the safety and/or value of the vehicle (both that are criteria for a successful "lemon law" decision, whether through arbitration or litigation). No, I'm not a lawyer, but i couldn't help but learn a few things when I went through a lemon law repurchase in 2012.

 

I bought my fit on Saturday, and today when the sun hit it it lit up like a Christmas tree. When I got home I got out the windex and scrubbed both sides. I held up a flashlight and I could see they were still there. I'm so disappointed.

I called the dealer and I am going in tomorrow afternoon so they can evaluate the problem. I hope they are responsible and I won't have to fight with them.

Honda rep guy - if you are around I'd love to talk with you about this to see what can be done. I took a picture of it - its a bit blurry but you can clearly see the spots.

Any help?
Thanks

**update**

I am updating my original post. I got out the regular Windex (with Ammonia) and cleaned the inside and outside again, then after about 1/2 hour got out the Windex with Vinegar and used that too.

I *believe* the spots are gone. It's a bit hard to say for sure, it was dark when I left for work and was getting dark when I came home. I'm going to check again tomorrow when I can get it out in the sunlight.

In the meantime I'm impressed with my dealer's service department. I wasn't able to go in today as originally planned, and they made me an appointment to follow up. I don't want to waste their time since I'm not sure if the problem is still there so I've cancelled that appointment. If the spots are gone - yay! If not I'll reschedule with them.

 

Sorry to hear you have the same issues. It took me a couple months and a couple hundred miles but they are finally agreeing to replace them. I had to get the district rep to look at mines to OK it. Now lets see how long the replacements will take to come and for them to do the job. I really just wanted my windows tinted..

 

This is a known issue. I bought my car on a rainy late afternoon and thought the windows needed to be cleaned. I realized on the way home there was a problem and went back to the dealer the following morning. The dealer service rep initially agreed to replace the windshield under warranty and ordered a new windshield but before they would install it they said the Honda Rep had to approve it.
The following week I left the car to have the Honda Rep evaluate the issue and was later called on the phone and told the problem was fixed, I was told the Honda Rep scrubbed the exterior of my windows with steel wool; needless to say I was skeptical.
When I went to the dealership my windows were slightly better, some of the water spots were gone but I had small scratches on the windows. At that time the Dealership agreed to replace the windshield and the side mirror and “clean” the rest of the windows under warranty. This was after I told them if they wouldn’t do it under warranty to just go ahead and replace the windshield with the one they ordered and I would pay cash but I would want the damaged windshield back to use as evidence when I sued them in small claims court ( I probably could have used the state lemon law).

As I have said Honda is aware of this issue and for the Honda Rep on this site to suggest there are various reasons for water spots on the windows seems very disingenuous.

 

lol, I see this comment and then scroll down and WHOOP, THERE IT IS!!!

Too funny!!!!

 

My 2011 is exactly the same. What have you been able to do about yours? My car is just under two months out of its 3-year warranty. It's like the whole windshield is covered in glitter.

 

All windshields are like this after a few years of use. Some countries even make this part of their vehicle inspections and glass can be rejected for having too many microscopic defects.

You might try glass wax to reduce the problem.

 

I've never experienced it before, even on my Ford Escort that had 239,000 miles on it.