Santa Ana Honda - bait & switch
#1
Santa Ana Honda - bait & switch
So I called them tonight and asked them for a price quote. They told me the MSRP. I asked Aldo (the sales guy on the phone) if they were flexible on that b/c others are discounting it a few hundred below. He said yes, I've never lost a sale b/c of price.
(There's a billboard off the 55 that says this, what a joke )
So I asked him what kind of price he could do, and he said they don't negotiate over the phone, but if I was there, we could work it out. So I drove down there.
I called him when I got there and instead he sent his 'partner' Hector. He told me Hector would take care of me and I was in good hands.
I asked Hector about the price and Hector wouldn't budge from MSRP. This is on a 2007 .. granted it's not real old, but 2008's are on the lot. His big reason was the splash guards and the lock nuts. Are you kidding me? I told Hector this is BS and walked off the lot .. he followed me to the car and said that we could talk to the manager and try to work something out. I told him they have my number .. call me if you can give me a deal .. otherwise forget it they're wasting my time. Needless to say, they didn't call me.
Aldo probably didn't want to come talk to me b/c he already planned the bait and switch. Oh well, his loss. I'm ready to buy, but there's no reason to get screwed by a shady salesperson / team. I mean, if this is how I'm treated before they have my money .. it's only going to get worse.
(There's a billboard off the 55 that says this, what a joke )
So I asked him what kind of price he could do, and he said they don't negotiate over the phone, but if I was there, we could work it out. So I drove down there.
I called him when I got there and instead he sent his 'partner' Hector. He told me Hector would take care of me and I was in good hands.
I asked Hector about the price and Hector wouldn't budge from MSRP. This is on a 2007 .. granted it's not real old, but 2008's are on the lot. His big reason was the splash guards and the lock nuts. Are you kidding me? I told Hector this is BS and walked off the lot .. he followed me to the car and said that we could talk to the manager and try to work something out. I told him they have my number .. call me if you can give me a deal .. otherwise forget it they're wasting my time. Needless to say, they didn't call me.
Aldo probably didn't want to come talk to me b/c he already planned the bait and switch. Oh well, his loss. I'm ready to buy, but there's no reason to get screwed by a shady salesperson / team. I mean, if this is how I'm treated before they have my money .. it's only going to get worse.
#4
It's principle. If I told you I would do something for you, but did not .. why would you give me the business .. then apply this to service / warranty.
I can get MSRP anywhere. There's 2 dealers on the forum who openly do a couple hundred under.
I can get MSRP anywhere. There's 2 dealers on the forum who openly do a couple hundred under.
#5
Sorry you had horrible service =/ I actually got my Fit from there and they gave it to me for $500 under MSRP almost about 2 months ago..so they're lying if they said they couldn't do it for you now..especially with the '08s out =/ But good luck with your Fit buying!
Oh..I talked to Alex btw, in case you still wanted to give that dealer another shot x]
Oh..I talked to Alex btw, in case you still wanted to give that dealer another shot x]
#6
Thanks .. maybe if I get desperate. Searching around last night I found a couple (Long Beach & Carson) dealerships posting 2008 Fit Sports @ $16070 or so .. that's about $500 under MSRP too. I'll give them a try.
#7
I had the same type of service in Calgary, nobody would budge on the price. So I went to the nearest small town about 20 mins away and negotiated about 500$ off the price and 500$ in extras. Much nicer people too! They have room to move, even on the smaller cars. But they need to be pushed a bit
#10
Santa Ana was the my first stop as well when we bought our Fit. Needless to say it was one of the worst experiences I have ever had at a Honda dealership. The sales ppl didnt want to even look as us let alone help us. When I did talk to a guy finally he was acting like he as better than me and had a attitude totally unfriendly, no salesmanship at all. I know Im only buying a Honda Fit $15k, doesnt mean that we dont have money and you can treat us like shit!! The feeling that I got when I was there was like I was surrounded by a bunch of hard ass thug gangbangers, there was like tension in the air. I would never go back there for anything, not even parts, or a carwash. They totally lost a sale with me that day and forever!! Watch out for this dealership!! I ended up buying our Fit at Hardin Honda in Orange, great people, friendly, totally pleased. We got it in about 2 weeks in the color and interior that we ordered!! A+ for them!!
#12
Power Honda, Costa Mesa
basically it was a bait switch. went to the dealer and the news sales spoke w/ me . ask for a test drive , and was told i dont know how to drive stick , had another sales sit w/ me . but during the drive around the block said he'll speak w/ his boss and give a great deal. went inside boss came out and price didnt even budge from MSRP . and as for first time buyer. said monthly would be 400-500!?!?! just got up and said that i'll speak w/ my wife first... just wanted to get the heck out of there, imagine 3 sales 1 of them the sales manager all talkin at the same time w/ their smart remarks ... said that it was a certified used w/ 40k PEACE!
#13
Hey go to Hardin Honda off the 57 FWY on ball Rd. They will great service and great deal. That where I brought my Fit, if you do go there ask for Scott, there will handle, if I'm remember I thinks they still have one or two 07' left so you can get great deal on those.
#14
basically it was a bait switch. went to the dealer and the news sales spoke w/ me . ask for a test drive , and was told i dont know how to drive stick , had another sales sit w/ me . but during the drive around the block said he'll speak w/ his boss and give a great deal. went inside boss came out and price didnt even budge from MSRP . and as for first time buyer. said monthly would be 400-500!?!?! just got up and said that i'll speak w/ my wife first... just wanted to get the heck out of there, imagine 3 sales 1 of them the sales manager all talkin at the same time w/ their smart remarks ... said that it was a certified used w/ 40k PEACE!
Dude that a lot for a month! my about 350 a month with 5K down, but I Finish paying it off in the first years. lol
#15
oh i wouldn't recommend hardin honda. i called them in '06 looking for a TW Fit Sport with MT and they said they had one but it was in their "storage warehouse" and it would be $17K. i asked if i could come down and check it out, and they said no, but i could come check out their other fits instead. and i said why? how am i supposed to buy a white fit if you won't let me see it? and they said some bullsh*t like this car is so rare we don't want to let people see it. So i figured they don't even have it and are just being a buncha little b*tches trying to make me go there and possibly buy a different fit.
#17
I paid $16,500 last month for my '08 sport auto and the dealership i went to, Williamson Honda, threw the all-weather floor mats in for free and my payments are under $300 with only putting $1,000 down.
#18
oh i wouldn't recommend hardin honda. i called them in '06 looking for a TW Fit Sport with MT and they said they had one but it was in their "storage warehouse" and it would be $17K. i asked if i could come down and check it out, and they said no, but i could come check out their other fits instead. and i said why? how am i supposed to buy a white fit if you won't let me see it? and they said some bullsh*t like this car is so rare we don't want to let people see it. So i figured they don't even have it and are just being a buncha little b*tches trying to make me go there and possibly buy a different fit.
#19
Santa Ana salemans are crazy, they keep trying to lure you into buying a car and they make you wait for so damn long. We tried to leave at least 10 times but they keep talking to us like were still interested, each time they check to see if a car is available or check with the manager, it takes like 10 f****** minutes, than another, and so on. But they do have a lot of cars to choose from.