Northwest Honda, Owings Mills, MD

[FITMugen]

I bought a new 2009 Honda FIT Sport AT/NAV/VSA during the Cash for Clunker Program. The saleman that I dealed with included wheel locks and splash guards for $300. He siad they were already installed in the car. I was OK with. However, when he took the car to me and I did not see the splash guards on the car. So I asked where it is? He when to part department and gave me a new set. He said if I wanted it installed, I had to wait or make an appointment to come back later. I said I could install it myself. When I got home, I tried to install it but the front splash guards did not fit 2009 FIT Sport due to side skirt.

I think Northwest Honda should find saleman who know what he is selling. Additional, $300 for wheel locks and Splash guards!!!! Overcharge!!!! Be careful.

I would not recommend this dealer for anyone.

[FITMugen]

The finance guy put $3,500 for extended warranty in my finance contract. He said it required by state law. I said “it is fine if it is required by law”. So I signed the contract. I went home and read. The extended warranty agreement states clearly that it is NOT required. So I went back to the dealer and asked for the sale manager. I told him that it was misleading. The finance guy took it off and redid the contract. Be careful with this dealer.

It is not worth for $3,500 for extended warranty. If your car was total, the extended warranty would be gone with it. The same principle applies to road hazard if rock hits your radiator or condenser. Additional, the warranty is not even from Honda Motor. It is from local company in MD. So if the company went out of business, your warranty would be gone as well.