I dealt with a sales manager named Kent Kuzio. Great guy. He didn't play any games and did his best to find my Fit as quickly as he could, and he called me a few times with updates at to the progress of delivery.
The person that took care of the paperwork was Dave Mc(something). He asked if I wanted any extras like accessories, undercoating, tint, etc. I told him I'd take care of that stuff on my own, and we were on to the next subject. He was able to get Honda to honour the interest rate I was quoted when I ordered my Fit.
Both gave me the impression they where there to help me. After they heard about my accident with my GS-R, they did all they could to get my Fit ready. It was off the truck and in my hands within 18 hours. I can't complain!
I'd highly recommend them to anyone around. They aren't the biggest dealership in Ottawa, so stock can be an issue, but the customer service sure made it worth while.

One more happy Dow Honda customer!
http://www.dowhonda.com/
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Vivid Blue Pearl 2007 Honda Fit Sport MT
My list of Goodies...
JDM Honda stuff: LED tail lights, armrest, leather shift knob, coin tray, roof console, steering mounted radio controls.
Honda Canada stuff: rubber floor mats, trunk liner, cargo cover, cargo net, re-keyed locking gas cap, exhaust tip finisher, lock nuts.
ICE: JVC KD-AVX33 headunit, PAC SWI-JACK.
Other items: Eibach Pro springs, CL map lights with Homelink, LED 3rd brake light, tint.