Beware of Paragon Honda Queens NY -They give away ur Honda Fit to other if u pay $15k
#21
I agree with you partially, because everybody wants something for a dollar. But in this case, if me or someone else on here just wants a brand new, stock Honda Fit Sport 5spd for MSRP and the dealer to be honest and service-oriented, I don't see why that is asking for too much.
in the end, getting the customer to actually tell the truth for once, maybe that's really asking too much.
Last edited by aywwsd; 06-29-2007 at 01:50 AM.
#23
There are many of us who do, and really if you want to make a sale, treating the customer like crap doesn't promote that. I went to 3 dealerships here and ALL of them judged me because of my car, the way I dressed and of all things, my shoes. I left, disgusted in their behavior, I ended up buying my car from the internet sales office, I happily tipped the woman working with me/my wife. The whole expereince was great and at a fair price. In my opinion it was the easiest money they ever made.
good luck
-bix
good luck
-bix
as for judging people, i dont, im smart enough to ask qualification questions, and based on what you say, i can correctly qualify you. if you answer truthfully, you can expect excellent customer service and someone who is very knowledgeable about honda products. if you intentionally lie to me to waste my time, i dont have a problem making sure you regret lying to me.
as far as what people wear... it doesnt mean anything. when i dress up, my cloth probably cost well into 2000 dollar range, when im off work, i wear jeans and white tees.
#24
You are coming at this from a dealers point of view and me from a customers point of view, so our opinions will never be in agreement with each other.
You have made some good points.
Volume and Quality do not go hand in hand.
Dell sells the most personal computers in the country, that doesn't mean they are of great quality or great service. Their ratings have been dropping for quite some time, and their service is far below Sony, HP, or Apple yet Dell continues to sell, so what are they doing right? They are selling a massive amount of computers for a low price.
Not everyone goes into a dealership to buy on the same day. From my experiences.. customers will travel to a dealership between 2 - 4 times before purchasing a vehicle. Sure, there are customers that come in with cash in hand ready to buy, but that isn't the majority.
Not knowing if the customer is serious about buying the vehicle today, tomorrow, or next week shouldn't matter. If you fail to provide service, you will drive people away. On average, a good experience is spread to 5 other people and a bad experience is spread to 7 other people. What does that say about word of mouth? This thread is a good example. There are about four-five persons giving negative feedback on Paragon Honda.
To each his own. Who knows, I may go back there when I have the cash because in the end all that matters is that you get your car. You don't have to deal with the dealer anymore after that.
You have made some good points.
Volume and Quality do not go hand in hand.
Dell sells the most personal computers in the country, that doesn't mean they are of great quality or great service. Their ratings have been dropping for quite some time, and their service is far below Sony, HP, or Apple yet Dell continues to sell, so what are they doing right? They are selling a massive amount of computers for a low price.
Not everyone goes into a dealership to buy on the same day. From my experiences.. customers will travel to a dealership between 2 - 4 times before purchasing a vehicle. Sure, there are customers that come in with cash in hand ready to buy, but that isn't the majority.
Not knowing if the customer is serious about buying the vehicle today, tomorrow, or next week shouldn't matter. If you fail to provide service, you will drive people away. On average, a good experience is spread to 5 other people and a bad experience is spread to 7 other people. What does that say about word of mouth? This thread is a good example. There are about four-five persons giving negative feedback on Paragon Honda.
To each his own. Who knows, I may go back there when I have the cash because in the end all that matters is that you get your car. You don't have to deal with the dealer anymore after that.
#26
Volume and Quality do not go hand in hand.
Dell sells the most personal computers in the country, that doesn't mean they are of great quality or great service. Their ratings have been dropping for quite some time, and their service is far below Sony, HP, or Apple yet Dell continues to sell, so what are they doing right? They are selling a massive amount of computers for a low price.
Dell sells the most personal computers in the country, that doesn't mean they are of great quality or great service. Their ratings have been dropping for quite some time, and their service is far below Sony, HP, or Apple yet Dell continues to sell, so what are they doing right? They are selling a massive amount of computers for a low price.
Not knowing if the customer is serious about buying the vehicle today, tomorrow, or next week shouldn't matter. If you fail to provide service, you will drive people away. On average, a good experience is spread to 5 other people and a bad experience is spread to 7 other people. What does that say about word of mouth? This thread is a good example. There are about four-five persons giving negative feedback on Paragon Honda.
thank god im a better person than that.
#27
I'm sorry that you had such a bad experience. so far i've been fine with them. I went and got a Fit S in Tidewater Blue. I got my Civic Si from them and got a great price & rate. I've had a few friends buy from them with no problems. I checked with 2 other dealers and the price I got was good, but the rate was a bit higher. I went down to paragon and told them the price I got and they beat it by 100 plus a lower rate.
The sales guy didn't BS me, he told me that the color I wanted, I would have to wait about 2-3 weeks since it was on the way. a few days into the second week, my sales guy called me and told me that it had came in.
The sales guy didn't BS me, he told me that the color I wanted, I would have to wait about 2-3 weeks since it was on the way. a few days into the second week, my sales guy called me and told me that it had came in.
#31
I bought my TW sport Fit from there last July, traded in my VW. Went to test drive another Fit the day before. The next day I went back and my new fit was being washed as I spoke to the salesman.
No problems YET with this dealer, but then again...unless its a warranty part or major service I don't go to the dealer.
No problems YET with this dealer, but then again...unless its a warranty part or major service I don't go to the dealer.
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