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-   -   CarPlay not recognizing iPhone (https://www.fitfreak.net/forums/3rd-generation-2015/98147-carplay-not-recognizing-iphone.html)

Hawkeye 05-17-2018 02:15 PM

CarPlay not recognizing iPhone
 
CarPlay worked well for a month but now does not recognize that my phone is plugged in.

Has any one expierienced this and, hopefully, found a solution?

Thank you
Josh

Helios 05-17-2018 04:46 PM

I had this happen a month or so ago on my 2018 EX-L. Would not recognize my phone or my wife's phone.

What the internet told me to do:
1) Update to latest iOS
2) Try another APPLE CERTIFIED lightning cable
3) Disconnect negative battery terminal for >30s to reset head unit

After doing this it did not immediately fix the problem and I was prepared to call the dealer the next day.

Got in my car for work the next morning, plugged in, everything worked.

*SHRUG*

Hawkeye 05-17-2018 04:50 PM

Thank you for the thoughtful response. I will follow the steps now.

Lane03 05-17-2018 05:57 PM

Turn phone off and then on.

Hawkeye 05-20-2018 09:51 AM


Originally Posted by Helios (Post 1400685)
I had this happen a month or so ago on my 2018 EX-L. Would not recognize my phone or my wife's phone.

What the internet told me to do:
1) Update to latest iOS
2) Try another APPLE CERTIFIED lightning cable
3) Disconnect negative battery terminal for >30s to reset head unit

After doing this it did not immediately fix the problem and I was prepared to call the dealer the next day.

Got in my car for work the next morning, plugged in, everything worked.

*SHRUG*

I updated and disconnected battery and reconnected it. Used the same cord as I tried multiple cords before and they are all in good condition.

It worked. I think the battery disconnection was the cure.

Recently I allowed bluetooth audio. I think that blocked the car seeing the CarPlay and after deleting it maybe the headhunt was stuck in that mode.

Nevertheless it is back in business.

Thank you.

kenchan 05-20-2018 01:17 PM

as soon as u plug your iphone into the HU, the hard connection takes over. if your bt is blocking something, then your HU is not working properly.


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