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Honda says "no"/I say "yes" warranty issue

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Old Feb 24, 2012 | 11:59 PM
  #81  
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Check your vin against the TBS...they're saying it ONLY applies to those
 
Old Feb 25, 2012 | 10:04 AM
  #82  
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Originally Posted by single_digit
I have the Hondacare ext warranty, but I'm assuming that does me no good here.
Wear and tear won't be covered by the HondaCare warranty. Your only recourse is the TSB.
 
Old Feb 25, 2012 | 11:42 AM
  #83  
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When this thread started I checked the driver door armrest it was split under the fabric, not as bad as theoriginal post car. I had a little over 6k miles on the car, 2011 Sport.

Took it to my Honda dealer last week. I explained the problem and stated I haven't treated my Fit any different than other cars I have owned. They looked at the car and when finished told me they had ordered a door panel, no questions asked. Panel came in early this week and was installed on Thursday.

Clifton
 
Old Feb 25, 2012 | 02:21 PM
  #84  
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I hate you and your dealer
 
Old Feb 25, 2012 | 04:45 PM
  #85  
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Lowkey- IMO your dealer is a real jerk. How can any door armrest break in 11K miles w/o there being something faulty with it's manufacturing in the first place?
Honda admits this fact with a TSB for this problem in the 2009 models. What did Honda do to remedy this in later year models?
 
Old Feb 25, 2012 | 07:52 PM
  #86  
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Idk how, but Honda customer service says they did and as such it has to match the TBS or the dealer has to make the call.
 
Old Feb 26, 2012 | 12:28 AM
  #87  
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I would be embarrassed to be so incompetent as to go to the dealer about something like this. They have every right to deny this claim. Now, here's the plan:
  1. Go to walmart
  2. Buy 5 minute epoxy
  3. Remove the door panel
  4. Reposition broken plastic back in place
  5. Mix epoxy
  6. Apply to crack
  7. Allow to dry
  8. Replace door panel

Only tool needed is a screwdriver, even an apartment dweller could handle this.




Lyon[Nightroad]: Changing the ethos of our era to self reliance - one inflammatory comment at a time.
 

Last edited by Lyon[Nightroad]; Feb 26, 2012 at 12:32 AM.
Old Feb 26, 2012 | 12:54 AM
  #88  
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Originally Posted by Lyon[Nightroad]

Lyon[Nightroad]: Changing the ethos of our era to self reliance - one inflammatory comment at a time.
I get it, but my post isn't really w/ fixing the part itself as much as Honda's response.
 
Old Feb 26, 2012 | 04:54 AM
  #89  
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There's just never anything interesting here, so I strike terror, leave for several months, come back, still borring, terror, leave, ad infinitum. It seems alot of the old talent has left even in the GD crowd.
 
Old Feb 26, 2012 | 07:42 AM
  #90  
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Let's face facts: you chose to abuse a rather boring car.
 
Old Feb 26, 2012 | 09:36 AM
  #91  
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Originally Posted by Lyon[Nightroad]
There's just never anything interesting here, so I strike terror, leave for several months, come back, still borring, terror, leave, ad infinitum. It seems alot of the old talent has left even in the GD crowd.
I 've been active long enough to see how the change in topics/members could be frustrating for someone of your mechanical independence. However, if you ever need help in: "will these wheels fit" or "what's the creaking noise" you know where to find us.
 
Old Feb 26, 2012 | 09:48 AM
  #92  
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Originally Posted by sooznd
Honda admits this fact with a TSB for this problem in the 2009 models.
So why the hell did they tell me it didn't apply to my '09?!?
 
Old Feb 26, 2012 | 10:05 AM
  #93  
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Originally Posted by single_digit
So why the hell did they tell me it didn't apply to my '09?!?
I doubt Susan can answer that question, since the dealer gave you the answer. You'll have to check with them. Take a printout of TSB to dealer. The covered VIN numbers are listed. That may help.

Applies To: 2009 Fit
– From VIN JHMGE8...9S000001 thru JHMGE8...9S029650
 
Old Feb 26, 2012 | 11:27 AM
  #94  
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Originally Posted by 2012FitFan
I doubt Susan can answer that question, since the dealer gave you the answer. You'll have to check with them. Take a printout of TSB to dealer. The covered VIN numbers are listed. That may help.

Applies To: 2009 Fit
– From VIN JHMGE8...9S000001 thru JHMGE8...9S029650
Thanks 2012FitFan!--the VIN is the key as all the TSB's cover a specific range of VIN #'s.
I was fortunate and the 2009- 2010 lost motion spring recall did not apply to my VIN.

It still would be good to know what Honda did to remedy the armrest defect in later models.
 
Old Mar 2, 2012 | 05:52 PM
  #95  
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Update: After having my BBB case approved and open a couple days, I recieved a call from Honda Corporate: "When we last spoke your case was denied. However, we have reopened your case and decided to fix the issue as a sign of good will. Thank you for your patience and professionalism with this situation."
 
Old Mar 2, 2012 | 05:59 PM
  #96  
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good job!

Any idea on how much the repair would have cost if you paid for it? I'm guessing about $350.
 
Old Mar 2, 2012 | 06:00 PM
  #97  
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Outstanding!!!!! It takes nothing to put ribs in a plastic mold for Honda's suppliers, so hopefully your persistence has helped a lot of other people who may have this problem in the future. Good for you.
 
Old Mar 2, 2012 | 06:06 PM
  #98  
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Great to hear!
 
Old Mar 2, 2012 | 06:12 PM
  #99  
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Originally Posted by Lyon[Nightroad]
I would be embarrassed to be so incompetent as to go to the dealer about something like this. They have every right to deny this claim. Now, here's the plan:
  1. Go to walmart
  2. Buy 5 minute epoxy
  3. Remove the door panel
  4. Reposition broken plastic back in place
  5. Mix epoxy
  6. Apply to crack
  7. Allow to dry
  8. Replace door panel

Only tool needed is a screwdriver, even an apartment dweller could handle this.




Lyon[Nightroad]: Changing the ethos of our era to self reliance - one inflammatory comment at a time.
His car is under warranty. Honda's position that he abused his armrest is ridiculous.

I agree on the ease of DIY repair, but if mine needed this and it were under warranty, you can bet I'd asking for warranty repair too. It's what we paid for.
 
Old Mar 2, 2012 | 06:15 PM
  #100  
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Yep, but I think Lyon was mostly just bored and decided to try to change my ethos to self reliance...I didn't take it personal.
 



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