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Resolution, and it's somewhat ironic. After spending three hours on the phone with a half dozen different agencies yesterday, I finally decided just to drive down to a county tax office and try to get replacement plates. See what happened... I explained the situation to the lady at the desk, she tutted and handed me new plates and registration. She said the old ones would be deleted within 48 hours. I asked if I should report it to DPS, just in case I end up on the hook for running 100 kilos of Colombian across the border, but since the plates aren't technically STOLEN, they won't accept a report. She did note the reason for the replacement in her system, however. That SHOULD be enough, given the investigation at USPS and my numerous complaints with the dealership. My attorney friends agree, although I shouldn't get too cocky.
So in summary, my weeks of agony at the hands of the worst customer service I have ever experienced was relieved by a jaded, frazzled government employee.
I'm wondering what sort of complaint, if any, I can file against the dealership. Aside from doing absolutely nothing to resolve my predicament, they didn't really do anything wrong. As far as I can tell, all of the blame resides on USPS. Somewhere along the line, one of their employees lost or stole the package, and somehow their system doesn't not allow them to rectify the situation, or even acknowledge it. Frustrating.
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