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Warranty Repair: Gauge Cluster

  #1  
Old 04-15-2019, 03:29 PM
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Warranty Repair: Gauge Cluster

2018 EX MT with 16K on the clock. The top of the gauge cluster became detached from the IP. Talk about a unholy noise while rolling down the the road.
Took it to the dealer, they have the replace the entire IP because the tabs/ screw bosses broke off or are now cracked. Good times.


Anyone else have this happen?
 

Last edited by Howie_Feltersnatch; 04-15-2019 at 03:32 PM.
  #2  
Old 04-15-2019, 03:43 PM
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Yikes! We've had reports of gauge failure, but not from being sheared off like that. Problems seem to be more electrical or software related.

Just curious, did you hit a bump, or did this happen on a smooth road? Not that it makes a difference, it's a warranty repair anyway.
 
  #3  
Old 04-15-2019, 08:00 PM
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Originally Posted by bargainguy View Post
Yikes! We've had reports of gauge failure, but not from being sheared off like that. Problems seem to be more electrical or software related.

Just curious, did you hit a bump, or did this happen on a smooth road? Not that it makes a difference, it's a warranty repair anyway.
Just showed up one day after a cold spell, I didn't hit anything hard enough that I remember... I'll probably be trading it in after I get it back for something else, not thrilled with them having to replace an entire IP.
 

Last edited by Howie_Feltersnatch; 04-15-2019 at 08:17 PM.
  #4  
Old 04-15-2019, 11:28 PM
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Wow. I've heard a lot of strange things happening on newer vehicles, but this is a first.

Top of the gauge cluster not properly secured? That just doesn't strike me as typical of Honda, maybe something more like the original Hyundai Excel in 1985, where structural integrity was a major problem - doors falling off and such. And in 2018, no less. I don't blame you for a minute for wanting something else. This one could have easily been prevented.
 
  #5  
Old 04-16-2019, 01:00 AM
Join Date: Oct 2015
Location: Edmonton, AB. Canada
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It's only held in by 3 screws. One on top and 2 on the bottom. How would it have become detached?
 
  #6  
Old 04-16-2019, 10:20 AM
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Originally Posted by Action Jackson View Post
It's only held in by 3 screws. One on top and 2 on the bottom. How would it have become detached?
My guess, by looking at the IP when it was in the shop is that the screw on the top was striped during assembly, or it had to go for a rework and was removed/replaced by the T1 and they didn't fully seat it, it was pinched between the tab and IP, thats all the was keeping it from falling completely out. the bottom screws just slowly gave up on life over 16K miles with no support at the top.
 
  #7  
Old 04-16-2019, 11:09 AM
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So just a random "one of" problem.
 
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