While we're talking about upselling don't let them overcharge you to change the cabin air filter. I won't say it's as easy as changing a light bulb but it's pretty close to that easy (and you don't have to open the hood- it's behind the glove compartment).

 

>Best way to avoid that from happening is simply do the changes yourself.

Old with bad back and knees. My oil changing days are long gone.

 

>While we're talking about upselling

Copy that.