3rd Generation (2015+) Say hello to the newest member of the Fit family. 3rd Generation specific talk and questions here.

$5 upcharge for oil change skid plate removal

  #1  
Old 12-15-2018, 05:06 PM
Member
5 Year Member
Thread Starter
Join Date: Sep 2010
Location: milwaukee, wi
Posts: 567
$5 upcharge for oil change skid plate removal

Went to get my oil changed yesterday and got a nasty surprise: $5 upcharge for removing and replacing the skid plate / splash guard.

I haven't seen this upcharge before at any oil change place, local or national. This was a local grocery store chain in the midwest. Anyone else run into this?
 
  #2  
Old 12-15-2018, 06:35 PM
Hootie's Avatar
Member
5 Year Member
iTrader: (3)
Join Date: Mar 2008
Location: South of Heaven
Posts: 4,789
That sounds like some nonsense considering that the lower engine cover takes about 6 to 8 screws to remove and 1 push clip. Takes MAYBE 30 second to remove with a cordless drill/electric impact and flat head screw driver.

That's the tech's or facility's fault for not being prepared for such a simple task on modern vehicle's that come with some form of a belly pan.
 
  #3  
Old 12-15-2018, 08:34 PM
kenchan's Avatar
Official Fit Blogger of FitFreak
5 Year Member
iTrader: (4)
Join Date: Dec 2007
Location: OG Club
Posts: 20,283
Interesting. haven’t read about this before. i do my own oil changes so don’t know what people charge. i would be concerned whether they replaced the shroud properly though using the right hardware as the one that come with the car is pretty cheesy
 
  #4  
Old 12-15-2018, 08:42 PM
Member
Join Date: Sep 2015
Location: Digging in your fridge
Posts: 1,123
Originally Posted by bargainguy View Post
Went to get my oil changed yesterday and got a nasty surprise: $5 upcharge for removing and replacing the skid plate / splash guard.

I haven't seen this upcharge before at any oil change place, local or national. This was a local grocery store chain in the midwest. Anyone else run into this?
Check local laws. If you didn't agree to this fee either up front or by a revised estimate (and phone approval or your signature) ............before you were charged, it may be unlawful.
 
  #5  
Old 12-15-2018, 09:04 PM
Member
5 Year Member
Join Date: May 2012
Location: Boston, MA
Posts: 1,267
Its not worth your time. Go somewhere else next time. Send the manager a letter telling him you've taken your business elsewhere because he charged you for removing a piece of plastic.
 
  #6  
Old 12-15-2018, 11:38 PM
Member
5 Year Member
Thread Starter
Join Date: Sep 2010
Location: milwaukee, wi
Posts: 567
I didn't catch the upcharge until it was time to pay, so that one's on me. I checked the website beforehand and no mention of any extra charge, and no posting in the lobby. But I asked the tech beforehand to please make sure the clips are secure. She had a perfect opportunity to mention the upcharge at that point and didn't. No doubt they don't bring up a topic that's unpopular to begin with, but getting the customer's shock at the back end is not good service practice either. Might as well be transparent about it.

I complained to: the tech, the separate oil dept cashier, and the manager of the store in person, and to corporate online when I got home. Told them: Not terribly transparent about your fees, are you? Won't be getting my business ever again for an oil change, and I'm seriously thinking of taking my grocery shopping elsewhere. But you made an extra $5 off me today. Congrats to you, but that $5 today might cost you my business over a lifetime, which is sad, because that amount would be easily made back by one trip through the grocery store. Do the math.
 

Last edited by bargainguy; 12-15-2018 at 11:40 PM.
  #7  
Old 12-16-2018, 12:17 AM
kenchan's Avatar
Official Fit Blogger of FitFreak
5 Year Member
iTrader: (4)
Join Date: Dec 2007
Location: OG Club
Posts: 20,283
you sure do live up to ur name, bargainguy
 
  #8  
Old 12-16-2018, 12:28 AM
Member
5 Year Member
Thread Starter
Join Date: Sep 2010
Location: milwaukee, wi
Posts: 567
Yup, that's my MO.
 
  #9  
Old 12-16-2018, 08:17 AM
kenchan's Avatar
Official Fit Blogger of FitFreak
5 Year Member
iTrader: (4)
Join Date: Dec 2007
Location: OG Club
Posts: 20,283
 
  #10  
Old 12-16-2018, 09:39 AM
wasserball's Avatar
Member
Join Date: Nov 2016
Location: Friendswood, TX
Posts: 701
Leave it off and you won't ever get a surprised charge.
 
  #11  
Old 12-16-2018, 12:12 PM
ashchuckton's Avatar
Member
Join Date: Sep 2014
Location: Here & now
Posts: 684
The part I can't understand is having a grocery store do an oil change??? No such thing around here.

I would also not be happy about the up charge.
 
  #12  
Old 12-16-2018, 12:17 PM
Member
5 Year Member
iTrader: (12)
Join Date: Feb 2010
Location: .
Posts: 6,979
Originally Posted by wasserball View Post
Leave it off and you won't ever get a surprised charge.
And worse high speed stability and fuel economy

Great trade off right?
 
  #13  
Old 12-16-2018, 03:40 PM
GolNat's Avatar
Member
iTrader: (1)
Join Date: Jun 2015
Location: DE
Posts: 877
Time is money!

Other shops probably do this but its included in shop fee's or the price of the service.

Lol never heard of a grocery store offering oil changes. Well Wally World does and they sell groceries.
 
  #14  
Old 12-16-2018, 06:33 PM
wasserball's Avatar
Member
Join Date: Nov 2016
Location: Friendswood, TX
Posts: 701
Originally Posted by mike410b View Post
And worse high speed stability and fuel economy

Great trade off right?
Wow, I didn't know that. How unstable will the Fit get? Will I crash, lose control at 120 mph? And how much less mpg will result without the undercover in place? I thought it was only a splash guard.
 

Last edited by wasserball; 12-16-2018 at 08:42 PM.
  #15  
Old 12-16-2018, 07:43 PM
Member
5 Year Member
Join Date: May 2012
Location: Boston, MA
Posts: 1,267
The underpin does make a difference to highway stability IMO.

This at least confirms one thing I've suspected as to why Honda left the pan off in first and second gen Fits in the US, but included it in Japan: American dealer technicians are lazy.
 
  #16  
Old 12-16-2018, 10:48 PM
Join Date: Nov 2010
Location: New York
Posts: 1,166
If you paid with a credit card you could always contest the $5 charge.
 
  #17  
Old 12-16-2018, 10:59 PM
Member
5 Year Member
iTrader: (12)
Join Date: Feb 2010
Location: .
Posts: 6,979
Originally Posted by wasserball View Post
Wow, I didn't know that. How unstable will the Fit get? Will I crash, lose control at 120 mph? And how much less mpg will result without the undercover in place? I thought it was only a splash guard.
If you're going 120 MPH in a Fit you're putting innocent lives at stake & I hope you lose your license sooner than later.

Yes, you're sacrificing both. No I don't have numbers on either, I just prefer not to remove something beneficial to embrace the laziness of others.
 
  #18  
Old 12-17-2018, 10:02 AM
Member
Join Date: Aug 2016
Location: Canada
Posts: 101
I think that's normal to charge for the skid plate removal.

They have a fixed fee for oil changes and this does not include any extra labor.

An oil change normally involves removing the drain bolt and filter. If they have to remove extra parts that you installed on your own, they can't tell you in advance that you'll get that extra fee.
 
  #19  
Old 12-17-2018, 11:49 AM
kenchan's Avatar
Official Fit Blogger of FitFreak
5 Year Member
iTrader: (4)
Join Date: Dec 2007
Location: OG Club
Posts: 20,283
considering most modern cars have lower shrouds, that needs to be something the shop notes PRIOR to the work. the communication is the problem here. if one would’ve known about it before i’m sure the $5 itself is not the problem.
 
  #20  
Old 12-17-2018, 11:53 AM
kenchan's Avatar
Official Fit Blogger of FitFreak
5 Year Member
iTrader: (4)
Join Date: Dec 2007
Location: OG Club
Posts: 20,283
kinda like when some fatarse asian chum forgot to give me a $1 discount when i bought 2 bottles of washer fluid. they clearly advertised next to the bottles $1 off for two.

didnt notice it until after the fact. sure i was ticked off not for the dollar but for getting violated.
 

Thread Tools
Search this Thread
Quick Reply: $5 upcharge for oil change skid plate removal


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.