Install Cabin Filter
I agree the cost at the dealership seems ridiculous. I'm not in the automobile business but, in all fairness, there's something you have to keep in mind.
The hourly rate at a dealership includes the time it takes the tech to pick up the work order, read it, take the keys and walk out into the parking lot to find the car. Drive the car into his stall. Do some wrenching. Walk over to the parts department to get the necessary parts to finish the job. Go back to the car and put the new part in/on. Put away his tools. Drive the car out to the lot and park it. Take a leak and wash his hands. Complete the paperwork and turn it in with the keys.
A guy could easily spend an hours time when the actual wrenching was less than 15 minutes.
That non productive time is figured into every function in a parts and labor manual. If you ever have more than one function performed you are looking at what's called "overlap" (both functions allow the time for the tech to do all the non productive work stated above) and you would not be out of line to ask for a discount from the stated labor rate because of this overlap.
The hourly rate at a dealership includes the time it takes the tech to pick up the work order, read it, take the keys and walk out into the parking lot to find the car. Drive the car into his stall. Do some wrenching. Walk over to the parts department to get the necessary parts to finish the job. Go back to the car and put the new part in/on. Put away his tools. Drive the car out to the lot and park it. Take a leak and wash his hands. Complete the paperwork and turn it in with the keys.
A guy could easily spend an hours time when the actual wrenching was less than 15 minutes.
That non productive time is figured into every function in a parts and labor manual. If you ever have more than one function performed you are looking at what's called "overlap" (both functions allow the time for the tech to do all the non productive work stated above) and you would not be out of line to ask for a discount from the stated labor rate because of this overlap.
I agree the cost at the dealership seems ridiculous. I'm not in the automobile business but, in all fairness, there's something you have to keep in mind.
The hourly rate at a dealership includes the time it takes the tech to pick up the work order, read it, take the keys and walk out into the parking lot to find the car. Drive the car into his stall. Do some wrenching. Walk over to the parts department to get the necessary parts to finish the job. Go back to the car and put the new part in/on. Put away his tools. Drive the car out to the lot and park it. Take a leak and wash his hands. Complete the paperwork and turn it in with the keys.
A guy could easily spend an hours time when the actual wrenching was less than 15 minutes.
That non productive time is figured into every function in a parts and labor manual. If you ever have more than one function performed you are looking at what's called "overlap" (both functions allow the time for the tech to do all the non productive work stated above) and you would not be out of line to ask for a discount from the stated labor rate because of this overlap.
The hourly rate at a dealership includes the time it takes the tech to pick up the work order, read it, take the keys and walk out into the parking lot to find the car. Drive the car into his stall. Do some wrenching. Walk over to the parts department to get the necessary parts to finish the job. Go back to the car and put the new part in/on. Put away his tools. Drive the car out to the lot and park it. Take a leak and wash his hands. Complete the paperwork and turn it in with the keys.
A guy could easily spend an hours time when the actual wrenching was less than 15 minutes.
That non productive time is figured into every function in a parts and labor manual. If you ever have more than one function performed you are looking at what's called "overlap" (both functions allow the time for the tech to do all the non productive work stated above) and you would not be out of line to ask for a discount from the stated labor rate because of this overlap.
One other possibility is the dealer has a flat rate cabin air replacement charge for any vehicle. For many car models replacing the cabin filter is not an easy job. On my Ford it takes multiple tools and a minimum of 30 minutes to replace if you've done it before. First time or having to refresh yourself reading the service manual then 45 minutes.
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I agree that perhaps the cabin air filter isn't the best example but knowing what I posted can help a person save money. Example: if someone wants their tires rotated and the cabin air filter replaced they would not be out of line to agree to the labor rate for rotating the tires but negotiate the labor rate for the air filter replacement down to 15 minutes.
Another example that comes to mind is called "included item". Let's say you're wanting the brake pads replaced and the tires rotated. It would be acceptable to pay the labor rate for replacing the pads but there should not be any labor charged for rotating the tires as they have to come off the car to replace the brake pads and put back on the car when the pads are done. There should not be any charge for puting a tire back on the car at a different corner of the car as the removing and replacing of the tires is included in the job of replacing the brake pads.
Another example that comes to mind is called "included item". Let's say you're wanting the brake pads replaced and the tires rotated. It would be acceptable to pay the labor rate for replacing the pads but there should not be any labor charged for rotating the tires as they have to come off the car to replace the brake pads and put back on the car when the pads are done. There should not be any charge for puting a tire back on the car at a different corner of the car as the removing and replacing of the tires is included in the job of replacing the brake pads.

Just send my 20% commission to...
It's ten dollars on Amazon.com and it takes maybe 4 minutes to install. I am a mom and I can do it. My oldest son has mild asthma so I am up on filters and cleaning stuff.
i bought the cabin filter from a local Honda Dealer when I dropped off my mom's prescription. then i changed it myself once I got home. I think I paid $20 for it... but really, once a year (actually, 15 months), $20 isn't a big deal to me. It might've gone longer if I hadn't taken my road trip.
def right. Criminal.
especially considering i just bought mine last week for $20
Gotta love the StealerShips
I agree that is outright criminal.
I would go back and complain. If they don't want to refund any money I would inform you will escalate complaint to US Honda. I'm sure Honda has a book rated time established for that job, probably no more than .25 hr. Looks like the dealer charging you for almost an hour labor.
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I would go back and complain. If they don't want to refund any money I would inform you will escalate complaint to US Honda. I'm sure Honda has a book rated time established for that job, probably no more than .25 hr. Looks like the dealer charging you for almost an hour labor.
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being told about it,
allowing them to do it,
then bitching about it later.
You could've said no.
I'm sorry... but I've never once... been told by a dealer, mechanic or oil change place (Jiffy lube) that SOMETHING had to be done... and they were the ONLY place that could do it.
Jiffy lube has told me often that my previous car needed an oil and coolant flush. After about six years or so of having that car and NOT ever doing anything like that... I thought about it... and let them do it, as expensive as it was.
If I didn't need it... well, lesson learned.
The only way I would consider it criminal... is if they charged me, but DIDN'T do it.
_
I think what's criminal is...
being told about it,
allowing them to do it,
then bitching about it later.
You could've said no.
I'm sorry... but I've never once... been told by a dealer, mechanic or oil change place (Jiffy lube) that SOMETHING had to be done... and they were the ONLY place that could do it.
Jiffy lube has told me often that my previous car needed an oil and coolant flush. After about six years or so of having that car and NOT ever doing anything like that... I thought about it... and let them do it, as expensive as it was.
If I didn't need it... well, lesson learned.
The only way I would consider it criminal... is if they charged me, but DIDN'T do it.
being told about it,
allowing them to do it,
then bitching about it later.
You could've said no.
I'm sorry... but I've never once... been told by a dealer, mechanic or oil change place (Jiffy lube) that SOMETHING had to be done... and they were the ONLY place that could do it.
Jiffy lube has told me often that my previous car needed an oil and coolant flush. After about six years or so of having that car and NOT ever doing anything like that... I thought about it... and let them do it, as expensive as it was.
If I didn't need it... well, lesson learned.
The only way I would consider it criminal... is if they charged me, but DIDN'T do it.
It is troubling. And Honda corporate condones it by not including instructions in the manual on how to service the filters.
instead the manual states (page 268)
Have your dealer replace the filter
when this service is indicated by a
maintenance message on the
information display. It should be
replaced every 15,000 miles (24,000
km) if you drive primarily in urban
areas that have high concentrations
of soot in the air, or if the flow from
the heating and cooling system
becomes less than usual.
when this service is indicated by a
maintenance message on the
information display. It should be
replaced every 15,000 miles (24,000
km) if you drive primarily in urban
areas that have high concentrations
of soot in the air, or if the flow from
the heating and cooling system
becomes less than usual.
The manual doesn't even mention the engine air filter.
This qualifies for a rip-off award of the highest order.
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fitty cent
1st Generation (GD 01-08)
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Nov 25, 2009 03:00 AM





