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Great Honda Service Experience

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Old Nov 21, 2014 | 04:51 PM
  #1  
stembridge's Avatar
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From: The Middle West
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Thumbs up Great Honda Service Experience

I've been hearing a pinging/creaking noise from the wheel area (notably hard to discern exactly which one, as sound under the car echos around). The noise started from a crawl and went away around 15-20 mph, and was not wheel or engine speed dependent.

I had some time this afternoon, so without making an appointment, drove the car to the Honda dealer in the town where my Dad lives (visiting for the US Thanksgiving holiday), and explained to the scheduler the symptom. He asked me to drive him around the parking lot, and I didn't get 50 feet before he said to pull into the bay – "you've got a rock in your brake rotor."

They had me back on the road in less than 20 minutes (again, no appointment!), with a quiet car. I asked "What do I owe you?" to which they replied "Have a great afternoon."

I made sure to tell them how much better this experience was than any Service engagement I ever had with my previous VW products. Glad I bought the Fit!

es
 
Old Nov 22, 2014 | 12:07 AM
  #2  
Vanguard's Avatar
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Joined: Jun 2014
Posts: 690
From: Tennessee
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Originally Posted by stembridge
I've been hearing a pinging/creaking noise from the wheel area (notably hard to discern exactly which one, as sound under the car echos around). The noise started from a crawl and went away around 15-20 mph, and was not wheel or engine speed dependent.

I had some time this afternoon, so without making an appointment, drove the car to the Honda dealer in the town where my Dad lives (visiting for the US Thanksgiving holiday), and explained to the scheduler the symptom. He asked me to drive him around the parking lot, and I didn't get 50 feet before he said to pull into the bay – "you've got a rock in your brake rotor."

They had me back on the road in less than 20 minutes (again, no appointment!), with a quiet car. I asked "What do I owe you?" to which they replied "Have a great afternoon."

I made sure to tell them how much better this experience was than any Service engagement I ever had with my previous VW products. Glad I bought the Fit!

es
It was not 15BlkPrl was it? I bet that is how he would handle a service visit like yours.
 
Old Nov 22, 2014 | 09:02 AM
  #3  
stembridge's Avatar
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Joined: Sep 2014
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From: The Middle West
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Unknown... Butler Honda in Milledgeville, GA is where I went.

es
 
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