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CarPlay not recognizing iPhone

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Old May 17, 2018 | 02:15 PM
  #1  
Hawkeye's Avatar
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Joined: Apr 2018
Posts: 7
From: LeClaire, Iowa
CarPlay not recognizing iPhone

CarPlay worked well for a month but now does not recognize that my phone is plugged in.

Has any one expierienced this and, hopefully, found a solution?

Thank you
Josh
 
Old May 17, 2018 | 04:46 PM
  #2  
Helios's Avatar
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Joined: May 2018
Posts: 202
From: Columbus, OH
I had this happen a month or so ago on my 2018 EX-L. Would not recognize my phone or my wife's phone.

What the internet told me to do:
1) Update to latest iOS
2) Try another APPLE CERTIFIED lightning cable
3) Disconnect negative battery terminal for >30s to reset head unit

After doing this it did not immediately fix the problem and I was prepared to call the dealer the next day.

Got in my car for work the next morning, plugged in, everything worked.

*SHRUG*
 
Old May 17, 2018 | 04:50 PM
  #3  
Hawkeye's Avatar
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From: LeClaire, Iowa
Thank you for the thoughtful response. I will follow the steps now.
 
Old May 17, 2018 | 05:57 PM
  #4  
Lane03's Avatar
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Joined: Mar 2009
Posts: 147
From: Florida
5 Year Member
Turn phone off and then on.
 
Old May 20, 2018 | 09:51 AM
  #5  
Hawkeye's Avatar
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From: LeClaire, Iowa
Originally Posted by Helios
I had this happen a month or so ago on my 2018 EX-L. Would not recognize my phone or my wife's phone.

What the internet told me to do:
1) Update to latest iOS
2) Try another APPLE CERTIFIED lightning cable
3) Disconnect negative battery terminal for >30s to reset head unit

After doing this it did not immediately fix the problem and I was prepared to call the dealer the next day.

Got in my car for work the next morning, plugged in, everything worked.

*SHRUG*
I updated and disconnected battery and reconnected it. Used the same cord as I tried multiple cords before and they are all in good condition.

It worked. I think the battery disconnection was the cure.

Recently I allowed bluetooth audio. I think that blocked the car seeing the CarPlay and after deleting it maybe the headhunt was stuck in that mode.

Nevertheless it is back in business.

Thank you.
 
Old May 20, 2018 | 01:17 PM
  #6  
kenchan's Avatar
Official Fit Blogger of FitFreak
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Joined: Dec 2007
Posts: 20,288
From: OG Club
5 Year Member
as soon as u plug your iphone into the HU, the hard connection takes over. if your bt is blocking something, then your HU is not working properly.
 
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