Airbag Recall Roll Call!
Good to know. I was quoted 1 hour by a tech while scheduling my replacement. Now I can plan for the worst.
For those in or around Boston: Prime Honda scheduled me for a replacement without any issues. This is not an endorsement of the dealership, but might be indicative of their inventory.
For those in or around Boston: Prime Honda scheduled me for a replacement without any issues. This is not an endorsement of the dealership, but might be indicative of their inventory.
Member
Joined: Apr 2009
Posts: 353
From: SF Bay Area, USA
After not hearing anything from my local dealer in ages, I called them today to find out what their stock situation was (last time I called they had none available and no clue as to when they would see any). Service dept. person checked with parts- none on hand , but they could get them in by Wednesday- both driver and passenger! I can't get it in to them that early, so am taking it over next Weds. So it looks like if the dealer doesn't have stock on hand, they can now get them pretty quickly- at least in the SF Bay Area.
Good to know. I was quoted 1 hour by a tech while scheduling my replacement. Now I can plan for the worst.
For those in or around Boston: Prime Honda scheduled me for a replacement without any issues. This is not an endorsement of the dealership, but might be indicative of their inventory.
For those in or around Boston: Prime Honda scheduled me for a replacement without any issues. This is not an endorsement of the dealership, but might be indicative of their inventory.
Called American Honda (800-999-1009). Spoke to "Vanessa." I wanted to know about the Enterprise Rental Car that Hollywood of Honda is supposed to provide for me while my airbag work is being done. Specifically, I wanted to know who will pay for the rental and how this would be done. I don't want to have someone put charges on my credit card, and then be left in the position of having to chase down a reimbursement.
Vanessa said, "Well, have you contacted Enterprise?"
American Honda has worked aggressively to push responsibility onto everyone else. Dealer says contact Honda. Honda says contact dealer. The runaround.
I asked Vanessa if I could speak to a supervisor. Ten minutes on Hold. No supervisor available. But don't worry. Someone will contact you. When? When they are available.
I wonder if I am going to buy any more Hondas. They seem to be working at the same level as Mazda and Toyota. There is no longer a reason to pay a premium for their cars.
Vanessa said, "Well, have you contacted Enterprise?"
American Honda has worked aggressively to push responsibility onto everyone else. Dealer says contact Honda. Honda says contact dealer. The runaround.
I asked Vanessa if I could speak to a supervisor. Ten minutes on Hold. No supervisor available. But don't worry. Someone will contact you. When? When they are available.
I wonder if I am going to buy any more Hondas. They seem to be working at the same level as Mazda and Toyota. There is no longer a reason to pay a premium for their cars.
I don't think I even gave them my credit card information at all.
My service advisor did mess up and sent me to Enterprise first, who apparently is not doing loaners for the airbag recall now. So I would ask for another company. I ended up with Avis/Budget.
The only thing they have sent me a bill for is stupid EZpass tolls that didn't register...
Member
Joined: Jul 2014
Posts: 1,083
From: CA
Have mine scheduled for this saturday.
I am a little worried as I removed the front passenger seat and replaced with a bucket seat. I used a resistor to trick the seat into thinking it was still attached to the airbag as to not throw a code on the dash. Hopefully I don't get any comments as they are only replacing the steering wheel airbag.
I am a little worried as I removed the front passenger seat and replaced with a bucket seat. I used a resistor to trick the seat into thinking it was still attached to the airbag as to not throw a code on the dash. Hopefully I don't get any comments as they are only replacing the steering wheel airbag.
Have mine scheduled for this saturday.
I am a little worried as I removed the front passenger seat and replaced with a bucket seat. I used a resistor to trick the seat into thinking it was still attached to the airbag as to not throw a code on the dash. Hopefully I don't get any comments as they are only replacing the steering wheel airbag.
I am a little worried as I removed the front passenger seat and replaced with a bucket seat. I used a resistor to trick the seat into thinking it was still attached to the airbag as to not throw a code on the dash. Hopefully I don't get any comments as they are only replacing the steering wheel airbag.
Member
Joined: Jul 2014
Posts: 1,083
From: CA
Air canister? I thought the issue was shrapnel being fired during inflation. Would the propellent gas have the shrapnel in it? hmmm.
Member
Joined: Jun 2014
Posts: 881
From: Canada
The gas used to provide the "explosion" gets stronger with repeated heat and humidity, so the canister does not survive the stronger blast. The shrapnel comes from the exploded canister...
Saw a report on this yesterday night on TV.
Saw a report on this yesterday night on TV.
Member
Joined: Aug 2008
Posts: 91
From: Dallas
Got tired of waiting for the call, so I called Rusty Wallis Honda in Dallas last Wednesday. Glad I did.
They were super nice, said the local warehouse was full of the parts and to pick a day I wanted to bring it in...they covered the rental (new HRV) for the day.
Brought it in at 7 and had it back by 1pm.
Could not have been easier.
They were super nice, said the local warehouse was full of the parts and to pick a day I wanted to bring it in...they covered the rental (new HRV) for the day.
Brought it in at 7 and had it back by 1pm.
Could not have been easier.
yes what he said
Member
Joined: Apr 2009
Posts: 353
From: SF Bay Area, USA
My only complaint about the process (besides me having to call the dealer to schedule this- they should have called me....) was that they did a "Complimentary Multi-Point Inspection" (a $47.97 Value!(where did they come up with that number?)) and in the process "corrected" the tire pressures......I have mine set at 35psi. So dig the air pump out of the boot, add 2psi per tire back in.... 
Member
Joined: Apr 2011
Posts: 524
From: North West NJ
So I am now seeing things about the passenger airbag being recalled as well? Although it looks like it is region dependent and NJ is not on the list at the moment. Looks like I will be going back in in the future for that if it follows the pattern for the driver side.
Ha, my car would have an arm length list if they did that...
My only complaint about the process (besides me having to call the dealer to schedule this- they should have called me....) was that they did a "Complimentary Multi-Point Inspection" (a $47.97 Value!(where did they come up with that number?)) and in the process "corrected" the tire pressures......I have mine set at 35psi. So dig the air pump out of the boot, add 2psi per tire back in....
Member
Joined: Nov 2013
Posts: 425
From: United States
It depends on the car. If you run your VIN through Honda's recall-bu-lator, they will tell you if the passenger side airbag is subject to recall as well. For my Fit, the driver's side airbag was recalled but the passenger side airbag has not been (yet, anyway).
Member
Joined: Nov 2009
Posts: 139
From: Harrisburg,NC
I first called the dealer in July after getting the recall notice. I was told at that point about 3 to 6 weeks for parts to arrive. Called again in August and was told still waiting on parts. Called mid October and asked about parts. I was then told that they had no record of my parts order. Said it would take 2 to 3 weeks for parts this time. At the end of third week parts arrived and I had work done the next day. All total about 5 1/2 months of this BS. Honda of Concord in North Carolina FYI.
Member
Joined: Apr 2009
Posts: 353
From: SF Bay Area, USA
NHTSA is publicly pushing Honda to do more to contact and schedule replacements of the airbags- they feel Honda has been too passive. Takata is looking for a buyer, and may be looking into bankruptcy.....
Member
Joined: Jul 2014
Posts: 1,083
From: CA
Took the car this saturday. My appointment was at 8am at Sierra Honda, they didn't start working on my car until after 10:30am. I know this because I walked up the street to get a coffee and walked by the "back" lot and they had my car blocked in by other customer cars. Walked by around 10:30 and the car hadn't moved. I asked the service attendant what was the status of my car and they said it would be ready in 30-40 minutes.
And by 11:07am the car was done. So why make me wait 3 hours for a 30 minute job. There were 3 other fits that came in for the recall.
Overall everything was put back together nicely, no sign of the install and they even put a bag over my new racing seat to avoid dirt.
So 8/10 overall. 9/10 if I had brought a book or headphones to watch a movie or something. Long time waiting. Bring a snack too.
And by 11:07am the car was done. So why make me wait 3 hours for a 30 minute job. There were 3 other fits that came in for the recall.
Overall everything was put back together nicely, no sign of the install and they even put a bag over my new racing seat to avoid dirt.
So 8/10 overall. 9/10 if I had brought a book or headphones to watch a movie or something. Long time waiting. Bring a snack too.
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