YUP!!! I was included. My wife dropped it of this morning, the dealer dropped her off at the hospital for work, then picked her up afterwords. She drove it home with no problems. Service as good as it always is.

~SB

 

Had the recall work done at my dealer today. The Dealer called about 2 weeks ago and scheduled the work for today. They wanted the car all day, but wife took car in and stayed and it only took 2 hours.

Have not seen a letter from Honda yet on the recall and did not have to check a list. Dealer was on top of the problem - Rusty Wallace Honda in Knoxville, TN.

edit: Just got the recorded call from Honda today that I should be getting a letter within the next 5 business days to get the recall work done.

 

Dang...looks like I'm going to have to call my dealer.

Argh.

 

I was called by a Honda tonight when i was getting my hair cut, and they said that I was in for the recall and that I will be receiving a letter from them within the next 5 business days to bring my car in for the recall.

They also said over the phone that I can take the car to any Honda dealership to do the recall, and I should contact honda if they do not accept my recall at the dealership.

It was one of those automated machine phone calls.

 

This is bs on my part. I've known for the past two, almost three weeks that my car's part of the recall and yet I'm still waiting for my dealership to get the so-called "special tools" to arrive from Honda Corp.

Anyone from San Diego or SoCal chime in on this?

I've contacted about two more different dealerships around my area, just waiting for their reply. Kinda frustrating to be honest

 

I found one down side to the recall...

They didn't put the driver's wiper arm back in the exact right position... it now doesn't go all the way vertical when wiping (parallel to the A pillar along the windshield). Now... do I take it back this weekend or just take off the wiper and fix it myself.

I'm guessing they had to take the wiper off to remove the plastic shield at the base of the windshield to have enough clearance to do the work.

~SB

 

Always leaves you wondering, doesn't it.
As much as I wave the shop tech flag it supports those who don't.
I would say you could make the adjustment, sounds like they set it a bit too low when reinstalling it.

To provide them with feedback a quick call to the service manager to mention it would be in order.
Not as a complaint, but an observation.
It is important they hear from you, it's their objective to get it right.
Sounds to me you like the place, they'll appreciate your call.

With the heads-up you would most likely be in and out quickly, or you could simply tell the mgr you'll be adjusting it yourself.
They might be interested in seeing it again, just to go over the obvious - your call I guess.

 

So I returned to Metro Honda in Jersey City for the recall. Made the appointment, they confirmed I was in range, cam in and gave the car up hoping for a 3-5 hr wait (catch up with some movies I had in my laptop)


Update: With my rocker assembly off they confirmed my production number was in range but that a part had to be order that no one here has mentioned....they are claiming the ROCKER ASSEMBLY has to be replaced with a new one and they would like to keep the car overnight since they already took most of it apart...

THIS F'IN SUCKS!!!!

Now I'm stranded at the dealership while calling family to bail me out with a ride ( NO LOANERS!)

Does this sound fishy....I am the first to bring a recall to this dealership which had me worried at first but since I have had good experiences in the past I decided to come here.

Could it be they were never prepared fr the recall in the first place...any ideas on what I can do.?

If they gave me a loaner I would be ok with it, but I cant be out of commision like this....

 

Ask the service manager for Honda's customer service number and call them. I believe it's 1-800-999-1009

 

Ok so they offered to cover for a rental but I would have to use my cc and all the paperwork, so I'm making other plans.

I guess they did what they could, I even asked them to give me a demo from a salesperson (they declined) I'm just pissed this had to be an overnight thing. Guess I ended up being the dealer guinea pig, hope they do a good job.

 

That's standard procedure for a rental car loaner. All car dealers do it. You are essentially renting the car yourself, including insurance responsibilities. Then the dealer will pay the bill.

 

Life sucks some times. I guess it's really up to the dealer in these cases. Sure would have been nice to get a loaner car - but at least they offed a rental option - even though you needed to front the money... how did they propose to credit you I wonder or was it a lot rental.

 

Ha - one step ahead of me spear ;-)

 

They won't actually charge your credit card. They just need a credit card on a rental agreement. I rent cars often, they don't charge the credit card until the car is returned.

 

Makes sense. Used to be a well established Cadillac dealer here that I would take my DeVille to. They always gave me a loaner. Place shut down a year before I decided to dump it and buy my Fit.

 

Still, I would have thought Sandiad's dealer might have been a bit better prepared.

 

in the recall service bulletin instructions, honda makes no comment on replacing the rocker arm assemblies. the instructions are to remove them to get to the springs, and then reassemble.

my question for the dealer would be, "why did you need to replace any of the rocker arm assemblies? and were the springs damaged?"


btw, if you look at the service bulletin instructions, this is not a challenging job for a mechanic. it's just a matter of paying attention to what you're doing.

 

I bet some tool messed up royally and now you need new a new rocker assembly. My Fit was one of the first ones fixed at my dealership, so that might be why it took forever to get mine back (6 hours) but the guy seemed smart enough to do it.

Btw, I was a bit miffed too when they said they didn't do loaners for people with their car in the shop. They offered to drive me home, but that was after 3 hours. I was even more ticked off because I work overnight at Wal-Mart and had just come off my shift, and got to sit in the lobby half unconscious until they gave me my car back.

 

I received the official Honda letter today and called for an appointment scheduled tomorrow. Now I just have to remember to ask them not to wash the car, i.e. wet sand the car.

 

Not worried here. I have a good rapport with the dealer (including the Servic Manager - he's gone WAY out of his way in the past to support us). Mine was the first one in on this and I am not surprised that the wiper arm is off by one notch. it's probably the last thing he had to put back on before saying "WHEW! one down and 97,000 more to go" Plus you don't really notice it until you turn the wipers on which they wouldn't have had to do. Plus the top techs probably RARELY change out wiper blades or stuff like that... It's the head chef at Chez Foh Foh Foh that ends up burning a piece of toast, not the toast guy.

I'm happy so far...

~SB