Airbag Recall on 2009-2014 Fit - Page 3 - Unofficial Honda FIT Forums


2nd Generation (GE 08-13) 2nd Generation specific talk and questions here.

Reply
 
 
 
Thread Tools Search this Thread
  #41  
Old 02-19-2016, 11:41 AM
Member
Thread Starter
 
Join Date: Sep 2015
Location: Palmdale, CA
Posts: 50
I called American Honda last week and I already has a case number but its been a week now and the case manager haven't called me back. I called them back again today but still wasn't able to talk to my case manager.
Reply With Quote
  #42  
Old 02-19-2016, 03:05 PM
Member
5 Year Member
 
Join Date: Apr 2011
Location: usa
Posts: 552
If you want to get in touch with the original case worker , try this . Call 1-888-234-2138 . Then have that person give you the direct phone line to the first worker . Should start with 909 . Not free , but more likely to catch that person . If no answer , leave a message . Need to be persistent . Don't be concerned about being a nuisance , safety is the issue . Good luck .

Last edited by Odie; 02-19-2016 at 03:08 PM.
Reply With Quote
  #43  
Old 02-19-2016, 03:20 PM
Member
5 Year Member
 
Join Date: Apr 2011
Location: usa
Posts: 552
Spoke to our worker today and was told the form to keep your car at home will become available to download at their site . How soon , I don't know . Was also told it's accessible through Honda dealers from Honda corporation . Seems many dealers are not aware of this . So , you'll likely need to ask them to print it out .

Last edited by Odie; 02-19-2016 at 03:23 PM.
Reply With Quote
  #44  
Old 02-19-2016, 04:05 PM
Member
Thread Starter
 
Join Date: Sep 2015
Location: Palmdale, CA
Posts: 50
Quote:
Originally Posted by Odie View Post
If you want to get in touch with the original case worker , try this . Call 1-888-234-2138 . Then have that person give you the direct phone line to the first worker . Should start with 909 . Not free , but more likely to catch that person . If no answer , leave a message . Need to be persistent . Don't be concerned about being a nuisance , safety is the issue . Good luck .
Thanks Odie, well I just called them again (3x today) and I was able to talk to my case manager and she said she will forward my case to my local dealer.
Reply With Quote
  #45  
Old 02-20-2016, 02:47 AM
Member
 
Join Date: Apr 2015
Location: Northern VA
Posts: 566
Quote:
Originally Posted by Odie View Post
Spoke to our worker today and was told the form to keep your car at home will become available to download at their site . How soon , I don't know . Was also told it's accessible through Honda dealers from Honda corporation . Seems many dealers are not aware of this . So , you'll likely need to ask them to print it out .
The dealers aren't very aware of the form. Today around noon I will be picking up my loaner from Honda. Honda of America spoke to them on the phone yesterday and made them aware of the form and that I plan to keep my car at my house. My honda dealer said ill either get a fit, civic or accord as a loaner. Ill post up later today and let you guys know how everything went.
Reply With Quote
  #46  
Old 02-20-2016, 08:39 AM
mike410b's Avatar
Member
5 Year Member
iTrader: (12)
 
Join Date: Feb 2010
Location: Wisconsin
Posts: 6,148
How are you guys handling insurance?

Are you getting documentation stating loaner is free for xxx days until new safety equipment is available?
Reply With Quote
  #47  
Old 02-20-2016, 09:50 AM
Member
 
Join Date: Apr 2015
Location: Northern VA
Posts: 566
They said i need to bring a copy of my insurance with me. A credit card on file only in the event damages occur. Im going there shortly so ill let you know.
Reply With Quote
  #48  
Old 02-20-2016, 10:18 AM
The Fitness's Avatar
Member
 
Join Date: Nov 2013
Location: United States
Posts: 336
Quote:
Originally Posted by mike410b View Post
How are you guys handling insurance?

Are you getting documentation stating loaner is free for xxx days until new safety equipment is available?
My insurance is covering the loaner,for 21 days at a time. My Honda Corporate guy said that he is looking into renewing the loaner at 21 days instead of 30 like they usually do. The documentation is a good idea, and it says that on the recall website. Thank you for that idea.
Reply With Quote
  #49  
Old 02-20-2016, 10:52 AM
Member
 
Join Date: Apr 2015
Location: Northern VA
Posts: 566
My insurance company covers me for as long as i have a loaner. No set days. Just got off the phone with them to verify that. Im leaving now to go to Honda. We'll see how this goes.
Reply With Quote
  #50  
Old 02-20-2016, 11:54 AM
mike410b's Avatar
Member
5 Year Member
iTrader: (12)
 
Join Date: Feb 2010
Location: Wisconsin
Posts: 6,148
Interesting. Mine has said 30 days, which is worrying.
Reply With Quote
  #51  
Old 02-20-2016, 12:07 PM
Member
 
Join Date: Apr 2015
Location: Northern VA
Posts: 566
Just left honda. I had no issues at all. I got a brand new Accord to drive.
Reply With Quote
  #52  
Old 02-20-2016, 01:12 PM
The Fitness's Avatar
Member
 
Join Date: Nov 2013
Location: United States
Posts: 336
Quote:
Originally Posted by mike410b View Post
Interesting. Mine has said 30 days, which is worrying.
When I talked with Honda Corporate, they said that they would provide a new car every 30 days. So that might match up with your insurance.
Reply With Quote
  #53  
Old 02-20-2016, 02:05 PM
New Member
 
Join Date: Feb 2016
Location: United States
Posts: 7
Just joined the forum to post about my experience getting a loaner. Had an appointment with the dealer this morning and called Honda Corporate to get a case number and a case manager. Never heard from case manager but I had no issues getting a loaner. They had the forms already that you need to sign if you decide to store your vehicle at home versus the dealer. They said it was all new information they had just received. They had enterprise pick me and set me up with a rental (2015 Chevy Malibu--no Honda Fit but I'm not complaining). I believe I need to bring the car in every 30 days and fill out the paper work again.

Hopefully parts come in before June as I'm going to miss my car (and I've only owned it for a year!). The whole process was very painless however. All I showed up with at the dealer is the recall notice, my corporate case number, and rental policy statement from the honda website.

Good luck everyone!
Reply With Quote
  #54  
Old 02-20-2016, 02:09 PM
New Member
 
Join Date: Feb 2016
Location: United States
Posts: 7
Also--to protect yourself ask for copies of all invoices and documentation from the dealer and from the rental company, including the purchase order from the car dealer, and the invoice from the rental car company. Make sure it states that they are billing Honda and not you. Enterprise seemed very unphased by the process and knew what was going on with the recall so hopefully that's another road block avoided for some of you.
Reply With Quote
  #55  
Old 02-20-2016, 02:49 PM
mike410b's Avatar
Member
5 Year Member
iTrader: (12)
 
Join Date: Feb 2010
Location: Wisconsin
Posts: 6,148
Quote:
Originally Posted by JJ0531 View Post
Also--to protect yourself ask for copies of all invoices and documentation from the dealer and from the rental company, including the purchase order from the car dealer, and the invoice from the rental car company. Make sure it states that they are billing Honda and not you. Enterprise seemed very unphased by the process and knew what was going on with the recall so hopefully that's another road block avoided for some of you.
Awesome. Thanks all!
Reply With Quote
  #56  
Old 02-20-2016, 03:30 PM
The Fitness's Avatar
Member
 
Join Date: Nov 2013
Location: United States
Posts: 336
Thumbs up

Quote:
Originally Posted by JJ0531 View Post
Also--to protect yourself ask for copies of all invoices and documentation from the dealer and from the rental company, including the purchase order from the car dealer, and the invoice from the rental car company. Make sure it states that they are billing Honda and not you. Enterprise seemed very unphased by the process and knew what was going on with the recall so hopefully that's another road block avoided for some of you.
Thanks for the good info, JJ!
Reply With Quote
  #57  
Old 02-20-2016, 08:47 PM
Member
 
Join Date: Dec 2015
Location: San Diego, CA
Posts: 660
Ok, can someone tell me where these "forms" everyone has downloaded are? I've searched the recall site high and low with no such luck as finding the rental agreement or the keep my car at home form?
Reply With Quote
  #58  
Old 02-20-2016, 10:20 PM
Member
5 Year Member
 
Join Date: Apr 2011
Location: usa
Posts: 552
Your welcome . Best of luck to everyone .
Reply With Quote
  #59  
Old 02-21-2016, 01:28 AM
New Member
 
Join Date: Feb 2016
Location: newyork
Posts: 7
Is it mandatory that you have to leave the car at the dealer? I just got a 09 sport model with 2 recalls under it's belt. I was thinking of just waiting till the parts are ready and then bring the car in to have both recall fixed. Bad idea?
Reply With Quote
  #60  
Old 02-21-2016, 02:56 AM
Member
 
Join Date: Apr 2015
Location: Northern VA
Posts: 566
Yeah it's a bad idea! If you get into an accident your risking your life.

Read above, you don't have to leave your car at the dealer. Go get your loaner car, park the Fit and take this down time to work on it or something.
Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Driver Inflator Recall Completed - 2013 Fit mrnoyb General Fit Talk 0 09-23-2016 07:45 PM
Unknown number of 2009-2014 Fits to be recalled due to Takata airbag inflator FitFreakNEOhio 2nd Generation (GE 08-13) 15 05-11-2016 10:25 PM
Statement by American Honda Regarding Front Airbag Inflator Market Actions mrnoyb General Fit Talk 3 03-30-2016 02:16 PM
Who made the airbag in 2015/2016 Fits? Was it Takata? FitFreakNEOhio 3rd Generation (2015+) 9 02-05-2016 09:53 PM
Front end crash no airbag deployment? BLXFITTY 3rd Generation (2015+) 4 10-28-2014 12:50 AM


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -4. The time now is 08:10 PM.